Pre-Orders

Pre-order items available on the app are distinguished by a "Pre-Order" label on the product in the Shop Tab. 

Pre-ordered items are not available to ship at the time of purchase. Shipping timelines on pre-orders are detailed in the product description and your confirmation email. Unless otherwise noted, estimated fulfillment time is 6-8 weeks. 

Please check your confirmation email for details on when pre-order items will ship. Shipping and delivery dates on these items are not guaranteed, unless otherwise noted.

While we make every effort to communicate accurate delivery estimates around your orders, unanticipated production delays for pre-order and limited edition items do happen. If an item in your order has been affected by a production delay, we will notify you via email as soon as possible.

If you do place a pre-order from our store, please note the following:  

• Payment is charged immediately at checkout.
• If you are ordering a pre-order item with an in-stock item, items may ship separately.
• Pre-order timelines can vary based on product. Please refer to the product description for estimates on when the item you’re ordering is intended to ship.
• The date listed on the product page is an estimation based on details from the merchandise provider and can vary depending upon demand.
• Details regarding delays are communicated when information is provided by the vendor. If an update has not been provided, we don’t have the information readily available yet.